Toyota and Lexus Dominate J.D. Power 2024 U.S. Vehicle Dependability Study

In a recent announcement by J.D. Power, the highly anticipated 2024 U.S. Vehicle Dependability Study results have been unveiled, showcasing Toyota's remarkable comeback to the top of the corporate rankings. With a stellar composite score of 146 (PP100), Toyota secured its position as a frontrunner, with an impressive 16 out of 17 eligible Lexus or Toyota models ranking in the Top 3 of their respective segments.

Lexus, renowned for its commitment to excellence, maintained its reign as the top performer in the industry, boasting a remarkable score of 135 (PP100). Meanwhile, Toyota surged to second place overall, registering a score of 147 (PP100). Notably, Toyota also ascended to the coveted first spot in the Mass Market ranking, a testament to the brand's relentless pursuit of quality and reliability.

What sets this year's study apart is the outstanding performance of Lexus and Toyota models across various segments. More than half of the eligible Lexus and Toyota models, totaling 9 out of 17, clinched awards in their respective segments, further underscoring the brands' dominance in the automotive landscape.

Among the standout models honored in their segments are:

Lexus:

- ES (Midsize Premium Car)

- IS (Compact Premium Car)

- NX (Compact Premium SUV)

- RX (Midsize Premium SUV)

Toyota:

- 4Runner (Midsize SUV)

- Camry (Midsize Car)

- Corolla (Compact Car)

- Tacoma (Midsize Pickup)

- Tundra (Large Light Duty Pickup)

The study, based on feedback from 30,595 original purchasers and lessees of new 2021 model-year vehicles after three years of ownership, offers invaluable insights into vehicle dependability. Conducted from August through November 2023, it provides a comprehensive understanding of consumers' experiences with their vehicles over time.

J.D. Power, renowned for its expertise in consumer insights, advisory services, and data analytics, has been at the forefront of delivering actionable intelligence for over five decades. Leveraging cutting-edge technologies such as big data, artificial intelligence, and algorithmic modeling, J.D. Power continues to empower businesses across industries with invaluable insights to enhance customer interactions and drive strategic decision-making.

With offices spanning across North America, Europe, and Asia Pacific, J.D. Power remains a trusted partner for businesses seeking to elevate their customer-facing strategies. To explore the full range of J.D. Power's business offerings and access the auto shopping tool, visit JDPower.com.